I consider myself a privileged person. I was born from great parents, have the opportunity to know and live with my four grandparents and learn from them. I also have a great wife and two wonderful kids. I also have the opportunity to run my own business and with a great team. I have the opportunity to study in a great university and also know what's is right and wrong. Right now I'm in a business trip in UK. That is an amazing country! While I'm here I was thinking about business. Nowadays there are different ways to deal with people. The behavior changed, the demands now are different, there are many new techniques to learn and many books and courses teaching how to deal and negotiate with people. Now we have the web business that changed the way we deal with people, business model and the decision making process from customers are changing a lot! With all these changes, there is one thing tha...