Entrepreneurial Journal

          I interviewed one of the biggest franchisees of Wizard by Pearson his name is Edgar and he has more than 10 Schools. I learned a lot with him and it was great to understand his point of view that is very different from many franchisees. One thing that let the Franchise market interesting is exactly that, everybody has to follow the rules from the franchise, but you can manage your business in a different way or have some attractions that can differentiate you even from other franchisees. This difference and his strategy was the most important to me in my interview.           I used some questions from the instructions and other questions that I was curious about the business, I didn´t ask about the fees and royalties because we have the same franchise and I already know about it. What I was curious about, was how he has more than 10.000 students how many new inscriptions he had a week and how to manage al...

Can you identify and fix a broken process? Every company has many different business processes. But what are they, exactly? In short, business processes constitute all the activities your company engages in—using people, technology, and information—to carry out its mission, set goals, measure performance, serve customers, and address the inevitable challenges that arise while doing so. Processes determine the effectiveness and efficiency of your company's operations, the quality of your customers' experience—and ultimately, your organization's financial success. Processes can also vary in their degree of formality. For example: Informal:  A customer asks you for a discount if they purchase double the normal amount of your product. There is no rule saying you can't provide such a discount, nor is there an established way to give the discount. So you give the discount. You have just created an informal process. The company hasn't documented this process as a ...

I already made many mistakes, and some friendships where trumble because something stupid I did. My impetuosity sometimes speaks higher than I would like. I have to remember, The only way to get the best of an argument is to avoid it! Once, I and my friend were in a discussion about, how was the best way, to invest our company's money. I had one opinion, totally different from his, and I presented the facts, why my opinion was better than his, he just didn't agree with me, and when we realized we were arguing each other and that discussion was becoming stronger, and a feel of anger was contaminating ourselves, we just finish the discussion without any solution, and when we realized we didn't invest the money, and we were not talking each other anymore. Because one stupid thing we lost time, money and a good relationship. After sometime we talked about the situation and fortunately we solve our differences.  “A man convinced against his will is of the same opinion sti...